conditions of use of services

Terms and conditions of use of services

Dear user, please carefully consider the following items for optimal use of the service.

Membership in the site means knowing and accepting the terms and conditions of the site.
The laws of the Islamic Republic of Iran, e-commerce law and consumer rights protection law are the basis of the site rules, and using the site means accepting these rules.
The site is an online retail website, according to the e-commerce law, a customer or consumer is any person who purchases goods or services for purposes other than business or professional occupation.
Seller means a natural or legal person who offers and sells his product on the site.
The documents of the sellers are checked by the site and obtained from them, but the responsibilities related to the quality, price, content, conditions and also the after-sales service of the product are the responsibility of the sellers.
The invoice of the goods offered by the sellers on the site is issued by the site.
Buyers have up to 5 working days after placing the order and confirming it, they have the opportunity to register the request for sending the invoice.
The time of sending goods can change depending on the type of goods
If there is a delay in processing your order, you will be notified via SMS or email and the site will try to supply the product/products you want as soon as possible. If the product is not supplied after 5 days, the items in Waiting for your order will be canceled systemically.
The method of return from the sale of sellers' goods is done according to the site's regulations and the seller assumes responsibility for any non-compliance.
In the case of requesting after-sales service, the site will only accept the customer's request to return the seller's product if coordination has been made in this case and the barcode label on the product has not been removed.
By joining the site, you agree that the site will respond to your request electronically (via e-mail, SMS and other electronic services) and that the e-mail address and telephone numbers registered by the customer in his profile are the only e-mail addresses and telephone numbers. It is official and approved by the customer
Number ........... is the only number through which the site sends text messages (SMS) to its users and customers.
In case of using any of the site's services, users are responsible for maintaining the confidentiality of their account and password, and all the activities that are carried out under the user account or password are the responsibility of the users.
If there is a problem in the final processing of the shopping cart, such as the end of the product inventory or the customer's cancellation, or any error regarding the price and rial value of the products on the site, the order will be canceled and the amount paid will be credited to the customer's account within 48 working hours.
The site reserves the right to stop selling all or part of the products for any reason, such as the end of stock without prior notice.
Respected buyers should register their order by presenting a picture of their identification documents and buying through a bank account that matches the identity of the customer.
It is not possible to pay on the spot for orders that are sent by freight, and account settlement is required before sending the goods.
Adding goods to the shopping cart does not mean reserving the goods and does not create any rights for customers.
Any accident during transportation and delivery is the responsibility of the shipping company, and the site will compensate the damage only if the shipping company approves the order. Damages caused by transportation must be reported to the site within 24 working hours after the delivery of the order, and the list of damaged goods must be sent to the after-sales service of the site along with the official meeting minutes of the shipping company and the invoice.
Every user is allowed to share their opinions within the framework of the website's terms and conditions. The website is not responsible for the correctness or incorrectness of the opinions published in this section.
The seller is obliged to return the customer's amount in the first 24 hours in case of technical defects that include warranty issues. These items must be clearly stated in the sales invoice.
During the warranty period, if the device cannot be repaired for any reason, the seller is obliged to replace it with a healthy device or return the money at the current price. Sending and receiving the device for warranty service is the responsibility of the seller.
The occurrence of any technical problems caused by impact, breakage, water penetration, chemical substances, fire, electricity fluctuations, heavy dust, any unprincipled manipulation and repair by different people and unprincipled use of the device are among the warranty cancellation cases.